Shipping Policy for Nexusrapic

Effective Date: January 4, 2025

At Nexusrapic, we are committed to providing a seamless and efficient shipping experience for our customers. This Shipping Policy outlines the shipping methods, fees, processing time, and other important details related to the delivery of your order. By placing an order with us, you agree to the terms outlined in this policy.

1. Shipping Locations

We offer shipping services to all addresses within the United States, including all states and territories. For international orders, we currently offer shipping to select countries. If you are located outside the United States, please contact us at info@nexusrapic.net to inquire about shipping availability and international shipping rates.

2. Shipping Methods

We work with trusted and reliable shipping carriers to ensure that your order arrives safely and on time. The available shipping methods for your order will be provided during the checkout process based on the size and weight of the items you’re purchasing, as well as your delivery location.

  • Standard Ground Shipping: This is the most affordable shipping option, and delivery typically takes 5-7 business days after processing.
  • Expedited Shipping: If you need your order sooner, we offer expedited shipping options, which guarantee delivery within 2-3 business days, depending on the carrier and your location.
  • Same-Day or Next-Day Delivery: For select areas, we offer same-day or next-day delivery for in-stock items. This option will be available at checkout if eligible.

Please note that shipping times may vary depending on your location, the shipping carrier, and any unforeseen circumstances such as weather delays or holidays.

3. Processing Time

Once your order is placed, we aim to process and prepare your order for shipment within 1-3 business days. Custom or made-to-order items may take longer to process and ship. You will receive an email notification once your order has been shipped, along with tracking information to monitor the progress of your delivery.

If there is any delay in processing or shipping your order, we will notify you promptly and provide an updated estimated delivery date.

4. Shipping Fees

Shipping fees are calculated at checkout based on the delivery address, the weight and size of the items in your order, and the selected shipping method. For some orders or during specific promotions, we may offer free shipping. If free shipping is available, it will be clearly indicated at checkout.

If you are eligible for free shipping, it will be applied automatically, and no additional charges will be added for shipping.

5. Tracking Your Order

Once your order is shipped, we will send you a tracking number via email. You can use this tracking number to monitor the status of your shipment. Please allow up to 24 hours for the tracking information to be updated in the carrier’s system.

If you experience any issues with tracking or have concerns about your shipment, feel free to contact our customer support team, and we will be happy to assist you.

6. Delivery Issues

While we do our best to ensure timely and accurate deliveries, there may be occasional delays or delivery issues. In the case of any delivery problems, such as missed deliveries, lost packages, or damage during transit, please contact our customer service team immediately. We will work with you to resolve the issue and ensure that you receive your order in perfect condition.

7. Order Modifications and Address Changes

If you need to modify your order after it has been placed or need to update your shipping address, please contact us as soon as possible. We can attempt to make changes to your order before it is processed and shipped. However, once your order has been shipped, we may not be able to make any further changes.

If the package is returned due to an incorrect or undeliverable address, we will contact you to arrange for re-shipping at your expense.

8. International Shipping

For customers located outside of the United States, Nexusrapic offers limited international shipping to select countries. International shipping fees and delivery times will vary depending on your location. During checkout, you will be provided with the applicable international shipping options and associated costs.

Please note that for international orders, customs duties, taxes, and import fees may be imposed by your country’s government. These charges are the responsibility of the customer and are not included in the shipping fees.

9. Gift Shipping

If you wish to send a gift to someone, we are happy to accommodate. During checkout, you can enter a different shipping address for your gift. We can also include a personalized gift message in the package. Please note that gift orders are subject to the same shipping policies as standard orders.

10. Returns and Exchanges

If you need to return or exchange an item, please review our Return and Exchange Policy for instructions. The return shipping costs are typically the responsibility of the customer, unless the return is due to an error on our part (e.g., damaged or incorrect item).

11. Contact Us

If you have any questions regarding shipping, need help with your order, or have any concerns about delivery, please do not hesitate to reach out to our customer service team: